Privacy Policy
Last Updated: April 19, 2025
VoxelOps Technology (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, www.voxelops.com.
1. Information We Collect
When you use our contact form, we may collect the following information:
- Name
- Email address
- Company, Institution, or Organization Name
- Phone number
- Message content
- Industry
2. How We Use Your Information
We use the information you provide solely to:
- Respond to your inquiries
- Facilitate communication regarding our services
3. How Your Information is Collected and Stored
The information you submit through our contact form is sent directly to our internal email account. We do not store this information in a database, nor do we use any third-party services to collect or process it.
4. Data Sharing
We do not share your personal information with any third parties. Your information is used strictly for internal communication purposes.
5. International Users
Although our business is based in Canada, we work with clients in Europe and the United States. By submitting your information, you consent to the transfer of your personal data to Canada and the use of that information as described in this policy.
6. No User Accounts
Our website does not offer user accounts or login functionality. You are not required to create an account to use the site or to contact us.
7. No Online Transactions
VoxelOps Technology does not conduct financial transactions through this website. All services are offered via contract or Statement of Work (SOW) outside of the website platform.
8. Your Rights
Depending on your location, you may have rights under applicable privacy laws, such as the GDPR or PIPEDA, including the right to access, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us at the email below.
9. Use of hCaptcha
We use the hCaptcha security service (hereinafter "hCaptcha") on our website. This service is provided by Intuition Machines, Inc., a Delaware US Corporation ("IMI"). hCaptcha is used to check whether user actions on our online service (such as submitting a login or contact form) meet our security requirements. To do this, hCaptcha analyzes the behavior of the website or mobile app visitor based on various characteristics. This analysis starts automatically as soon as the website or mobile app visitor enters a part of the website or app with hCaptcha enabled. For the analysis, hCaptcha evaluates various information (e.g. IP address, how long the visitor has been on the website or app, or mouse movements made by the user). The data collected during the analysis will be forwarded to IMI. hCaptcha analysis in the "invisible mode" may take place completely in the background. Website or app visitors are not advised that such an analysis is taking place if the user is not shown a challenge. Data processing is based on Art. 6(1)(b) of the GDPR: the processing of personal data is necessary for the performance of a contract to which the website visitor is party (for example, the website terms) or in order to take steps at the request of the website visitor prior to entering into a contract. Our online service (including our website, mobile apps, and any other apps or other forms of access offered by us) needs to ensure that it is interacting with a human, not a bot, and that activities performed by the user are not related to fraud or abuse. In addition, processing may also be based on Art. 6(1)(f) of the GDPR: our online service has a legitimate interest in protecting the service from abusive automated crawling, spam, and other forms of abuse that can harm our service or other users of our service. IMI acts as a "data processor" acting on behalf of its customers as defined under the GDPR, and a "service provider" for the purposes of the California Consumer Privacy Act (CCPA).
For more information about hCaptcha’s privacy policy and terms of use, please visit the following links:
10. Contact
If you have any questions or concerns about this Privacy Policy, please contact us at: privacy@mail.voxelops.com